Frequently Asked Questions
Here you can find answers to common questions about our services, bookings, and gift cards. If you need further assistance, feel free to contact us anytime.
- Services
- Gift Cards
- Cancellation Policy
We recommend booking in advance to secure your preferred date and time, although walk-ins are welcome based on availability.
Service duration depends on the treatment selected. Our team will inform you of the estimated time during booking.
Yes, you can book multiple services in the same appointment for a complete beauty and relaxation experience.
Yes, we use professional-quality products that are carefully selected to suit most skin types.
Yes, our specialists customize treatments according to your preferences and individual needs.
Please inform us as soon as possible. We will do our best to accommodate you based on availability.
Yes, you may request your preferred specialist when booking, subject to availability.
Gift cards can be purchased directly at our salon or through our website for convenient gifting.
No, Lea Nail & Spa gift cards do not expire and can be used at any time.
Yes, gift cards can be redeemed for any available service at Lea Nail & Spa.
Gift cards are non-refundable and cannot be exchanged for cash.
Yes, if there is remaining balance after a service, it can be used for future visits.
Yes, both physical and e-gift cards can be given to another person as a gift.
Yes, appointments can be cancelled or rescheduled by contacting us in advance.
We kindly request at least 24 hours’ notice for any cancellations or rescheduling to help us manage our schedule efficiently.
Missed appointments without prior notice may affect future booking availability.
Late cancellations or no-shows may be subject to a cancellation policy depending on the service booked.
If you arrive late, we will do our best to accommodate your service within the remaining scheduled time, which may result in a shortened treatment.
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